In fast-paced operations like warehousing and fulfillment, worker performance can make or break productivity. Yet it is so often overlooked by managers who spend time tracking inventory and other metrics.
Tracking staff performance is essential for building a team of temporary workers and general labor staffing.
The best way to track performance is by setting clear expectations, using a simple rating system, having managers log a quick review after each shift, and building a team of rehires.
Online staffing platforms often have rating systems already in place. These make finding temp staff for your business easier and more efficient.
Why You Need to Track Temp Labor Performance
You need to track performance to know where your staff can improve. Tracking isn’t about micromanaging, it’s about improving reliability, repeatability, and overall shift quality.
The Benefits of Performance Tracking:
- Identify top-performing temp workers for future rehires
- Spot performance issues early and reduce problems
- Align staffing quality with operational KPIs
Tracking temp labor performance is easier with different types of staffing services. Traditional temp agencies rarely provide performance feedback, which leaves managers in the dark. Using just any labor agency near me may not be the best way to build a system for tracking worker performance.
Staffing apps offer visibility and show worker performance giving managers the insight they need to track warehouse temp staffing performance. Using a staffing app to find temp employees not only speeds the whole process but allows for managers to track the performance of temp workers near me.
4 Simple Steps to Track Temp Staff Performance
Step 1: Set Clear Expectations Before the Shift
Defining expectations before the shift sets clear guidelines for what supervisors should be tracking. Define tasks, safety protocols, and productivity targets and communicate those to your managers and supervisors. Clear expectations make performance easier to measure.
Choose your staffing solution and staffing company carefully and with your desired result in mind. Noting that each type of staffing specializes in different industries and skills.
Step 2: Use a Simple Rating or Evaluation System
Use software that makes it simple to rate workers. There are few WMS that allow you to measure productivity and KPIs. But online staffing apps often have an evaluation system for tracking worker performances built into their platforms.
Rate workers on the expectations you defined on the previous step. These expectations can include punctuality, attitude, task completion, teamwork, and ability to follow instructions.
Step 3: Capture Feedback in Real Time
Oftentimes the biggest roadblock to tracking shift performance is capturing the feedback from supervisor or shift leads. To overcome this challenge, supervisors and shift leads log quick reviews right after the shift.
To avoid recency bias it’s best to give reviews based on the expectations set in step one. Many staffing apps have the ability to give a star rating and a free response review. Encourage supervisors to fill both these fields for each worker. This avoids recency bias and supports data-driven decisions.
Step 4: Build a Performance History for Rehires
Maintain records so you can invite back high performers and avoid the unreliable ones. Over time, this builds a go-to roster of trusted temp labor. Staffing apps keep all these reviews for you as well as show you ratings and reviews from other businesses that have used that worker.
Building a bench of skilled professionals on staffing apps gives a leg up in flexibility because there are no long term commitments. Businesses can scale their workforce up or down depending on real time demand.
Why On-Demand Staffing Apps Make Tracking Easy
Modern online staffing platforms, like Bacon, allow you to track, rate, and invite back workers all in one place.
Key Features That Help:
- Built-in rating systems after each shift
- Worker profiles show performance history and reviews
- Ability to filter and invite back top-rated workers
- Staffing platforms allow for multiple supervisors and managers to manage their shifts effectively.
With a find local workers app you get full control over who you bring in. There is no more guesswork or reliance on labor agencies to find temporary labor near me.
If you want to run an efficient, high-performing operation, you need to treat staff performance like any other business metric. Use tech that makes it easy. With on-demand staffing apps, tracking and improving temp labor is no longer a guessing game. It is a repeatable system for building a better workforce.
